Harveys accepts returns through the Harveys Return Portal within 21 days of delivery.

To be eligible for a return:

  • Items must be unused, unworn, and in original condition.
  • All original tags, packaging, and accessories must be included.
  • Returns must be initiated through the Harveys Return Portal.
  • Returns are subject to a 3% restocking fee.

Returns sent outside of the portal or beyond the return window may not be accepted.

Start A Return

Return FAQ's

What is Hassle-Free Returns

Hassle-Free Returns is an optional add-on available at checkout that makes returning items easier.

When Hassle-Free Returns is selected:

  • Return shipping is covered
  • A prepaid return label is provided in the return portal
  • There are no out-of-pocket return shipping costs

Hassle-Free Returns is available for domestic U.S. orders only and is not eligible for international orders.
Do I need to purchase Hassle-Free Returns to use the return portal?

No. All customers, including international customers, can use the Harveys Return Portal to initiate a return.

Customers who purchase Hassle-Free Returns receive prepaid return shipping. Customers who do not purchase Hassle-Free Returns, including international customers, are responsible for return shipping costs.
Why choose Store Credit or Exchange?
  • Faster processing than refunds
  • No waiting on bank processing times
  • Immediate access to shop new styles once issued (store credit)
  • No restocking fees

Refunds to the original form of payment are available where eligible. If the original payment method is unavailable, store credit will be issued automatically.
Does Harveys cover return shipping costs?

Return shipping is the customer’s responsibility unless Hassle-Free Returns was selected at checkout. Orders with Hassle-Free Returns include prepaid return shipping at no additional cost.

Hassle-Free Returns is available for domestic U.S. orders only and is not eligible for international orders.

International customers may still use the Harveys Return Portal to initiate a return; however, return shipping costs are the customer’s responsibility.

 
How do I return an item I received as a gift?

If you received an item as a gift, you can start your return through the Harveys Return Portal by selecting “Start a return for a gift.”

You’ll be prompted to enter the order information to initiate the return and follow the steps provided in the portal. Store credit is recommended for gift returns, as it allows for faster processing and immediate use.

To begin, visit:
https://returns.shopharveys.com
How do returns work for international orders?

International customers may still use theHarveys Return Portalto initiate a return within the standard return window. However,Hassle-Free Returns is not available for international orders, and international customers are responsible for return shipping costs.
Why can’t I return my item in the return portal?

If you’re unable to start a return, it’s usually because:

  • The item is outside the 21-day return window
  • The item is marked Final Sale
  • The order has already been returned
  • The order information entered does not match our records

If you believe your item should be eligible and are still unable to initiate a return, please contact our customer service team for assistance.
Can I make a return in store?

Yes! Please start your return in the portal and select that you want to drop off at our retail store located in Santa Ana.

What is your store return policy?

Harveys retail store accepts returns within 21 days from the date of purchase

To be eligible for a return:

  • Items must be unused, unworn, and in original condition
  • All original tags, packaging, and accessories must be included
  • Returns are subject to a 3% restocking fee.